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Restitutions Committee Privacy Statement

The Restitutions Committee takes your privacy very seriously and will process and use information about you safely.

The CAOP (Centre for Public Sector Labour Relations) supports the Restitutions Committee. The CAOP is an independent knowledge and services centre. Personal data are in safe hands here.

We believe that the careful handling of personal data is of great importance. We therefore process and protect personal data with vigilance. We do this by meeting the requirements specified by privacy legislation – the GDPR (General Data Protection Regulation). This means, for instance, that we:

  • state clearly for what reasons we process personal data. We do that through this privacy declaration;
  • limit the collection of personal data to only those that are necessary for the purposes for which they are being processed;
  • ask you first to give your express permission to process your personal data in cases where your permission is required;
  • do not pass on your data to third parties unless that is necessary in order to provide the requested service or when we have a statutory obligation to do so;
  • make agreements with third parties if we share your data in order to ensure, among other things, that these data are not used for other purposes;
  • take appropriate security measures to protect your personal data and also require that from third parties who process personal data on our instructions;
  • respect your right to provide you with your personal data at your request for inspection, correction or removal.

Use of Personal Data

When you use our services and websites, you leave certain data behind with us. Those could be personal data. We do not always process all the following data. The data we process depend on which services and functionalities on our websites you choose to use.

Personal Data

We may process the following of your personal data depending on the services and functionalities on our websites you choose to use:

  • first name and last name;
  • e-mail address;
  • information that you enter yourself in an open field, for example a message in the contact form;
  • technical measurements concerning the hardware, such as IP address, MAC address, identifiers in cookies and your surfing history on our websites;


We process the information listed above for one or more of the following purposes (depending, among other things, on which services or functionalities you are using):

  • To process your request and to advise you about the progress being made.
  • To communicate with you by sending you electronic newsletters and/or post.
  • To answer your questions or to address your complaints via social media, e-mail, post or telephone.
  • To improve our websites.

Disclosure to Third Parties

We disclose data you have provided to third parties if that is necessary to supply the products you have ordered or to provide the services you have requested. If we disclose your data to a third party, we ensure by means of a data processing agreement that, among other things, your data are not used for other purposes. That agreement also contains the stipulation that your data are removed as soon as they are no longer necessary.

We will furthermore not disclose data you have provided us with to other parties unless it is a statutory obligation or it is permitted under the law. It is possible, for instance, that as part of a fraud investigation the police asks us for data. In such a case, we are obliged by law to surrender this information.

Your Privacy Rights

You are entitled to inspect personal data (article 15 of the GDPR) and to request correction or removal of your personal data (articles 16 and 17 of the GDPR). You can also submit a notice of objection to the use of your data (article 21 of the GDPR).

If you want to know which of your personal data the Restitutions Committee is processing, you can submit a written access request. The Restitutions Committee deals with your request within four weeks.
If it emerges that your data are incorrect, incomplete or not relevant, you can submit a supplementary request to have your data amended or supplemented.

You can send your requests to info@restitutiecommissie.nl or by post:
Restitutions Committee
PO Box 556
2501 CN The Hague

In order to prevent improper use, if you submit a request for inspection, so that we can identify you, we ask you to enclose a copy of a valid identity document. Remember to protect privacy-sensitive information on the copy of your BSN (citizen service number) and your passport photograph. You can, for example, use the ‘KopieID’ app to make a safe copy of your identity document.

Questions or Complaints

It goes without saying that we would be happy to help you if you have questions or complaints about the processing of your personal data. If it nevertheless turns out not to be possible to resolve an issue with us, you can contact the Dutch Data Protection Authority, which externally supervises compliance with privacy legislation. You are entitled to submit a complaint about the Restitutions Committee to the Authority. This can be done online, or by telephone +31 (0)88-1805 250.

Changes to this Privacy Statement

We may change this privacy statement from time to time. Changes will be published on our website.